Call Center Trainer (Clark Pampanga)

Job Description

This company is an IT, Engineering company existing for 40 years. offering end-to-end partnered solutions across various industries, including financial services and healthcare

Position: Call Center Trainer (Clark Pampanga)

Salary Offer: Php35,000 basic

Work Set Up: Work-Onsite

Job Requirements

• With experience in Collections is a plus
• At least 2-3 years of work experience as a Trainer.
• Experience working in a BPO industry.
• Amenable to work onsite and on flexible schedule in Pampanga

Job Responsibilities

• Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.
• Preparing procedures and policies regarding sales techniques and appropriate agent conduct.
• Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
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