Opportunity Description
Campaign Manager | Cape Town
CallForce is a prominent BPO known for delivering exceptional outsourced solutions to our clients. We are seeking a highly skilled and results-driven Campaign Manager for our Outbound Telco Sales division. As a Campaign Manager, you will be responsible for planning, executing, and optimizing outbound sales campaigns to drive revenue growth and exceed client expectations.
Key Responsibilities:
Campaign Strategy and Planning:
· Develop comprehensive campaign strategies aligned with client goals and industry best practices.
· Define campaign objectives, target audience, and key performance indicators (KPIs).
· Create and manage campaign budgets and timelines.
Team Leadership:
· Lead a team of team leaders, sales agents, trainers, and support staff to ensure campaign success.
· Ensure team leaders performance reviews are conducted regularly, and constructive feedback is given for performance imp...