Captain Waiter - Hotel and Resort

About the Role

We are looking for an experienced and service-driven Captain Waiter to lead front-of-house operations in a high-end dining environment.



This role is ideal for someone with strong leadership skills, attention to detail, and a passion for delivering exceptional guest experiences. You will oversee service flow, guide the waitstaff, and ensure top-tier hospitality standards are consistently met.



Key Responsibilities

• Supervise and support waitstaff during service operations

• Ensure smooth and efficient dining service from guest arrival to departure

• Handle guest concerns and resolve issues promptly and professionally

• Maintain high standards of customer service and dining presentation

• Coordinate with kitchen and bar teams to ensure timely and accurate orders

• Assist in staff training, scheduling, and performance monitoring

• Monitor cleanliness and organiz...