Captain Waiter

On-site - Manila 3-5 Yrs Exp Diploma Contract

Job Description

Insurance Health & Wellness

Health Insurance

A Captain Waiter supervises a specific restaurant section, acting as a leader to ensure high-quality service, guest satisfaction, and operational efficiency. Key duties include training staff, managing table setups, taking orders, handling complaints, and coordinating between the front‑of‑house and kitchen. They ensure smooth service, maintain cleanliness standards, and assist with billing.

Responsibilities:

• Supervision & Leadership: Supervises waitstaff, delegates tasks, and ensures the restaurant station is properly set up and stocked. They also train, coach, and evaluate performance of staff.
• Guest Service & Experience: Welcomes guests, takes orders, and ensures top‑notch service to enhance guest satisfaction. They are responsible for checking in with guests during meals and resolving complaints. ...