Care Scheduling Coordinator

Purpose of the Role

The Care Scheduling Coordinator plays a vital role in maintaining the smooth and efficient day-to-day operation of our Home Care Teams. Centred around strong relationships and excellent service delivery, this role ensures our Carers are well-supported and our clients receive consistent, high-quality care. Balancing factors such as geographical coverage, business efficiency, and individual skill sets, this is a supervisory-level position that requires proven experience in care coordination.

Key Responsibilities

• Oversee and manage the scheduling of Home Care Teams across the area, handling daily communications to ensure all care visits are covered and delivered on time.
• Match Carers to clients thoughtfully, taking into account individual needs, preferences, visit times, and durations, whilst maintaining full schedule coverage.
• Lead by example — responding to reasonable requests promptly, a...