Opportunity Description
Description
- Collaborate with stakeholders to review change requests and assess business needs.
- Initiate and facilitate process governance discussions to ensure alignment with organizational standards and best practices.
- Provide subject matter expertise on case management processes and system functionality.
- Providing oversight of testing activity for system enhancements and continuous improvement initiatives.
- Validate requirements, identify defects, and ensure that updates meet operational and quality standards.
- Recommend improvements that optimize workflows and advance user experience.
Development Coordination
- Facilitate daily development calls to review current workload, prioritize activities, and ensure transparency across in progress work.
- Partner with technical teams to guide the development lifecycle and support timely delivery of enhancements.