Cash Collection - German specialist

We are looking or a Cash collections specialist for the Germa market, who will be responsible for liasing with Customers to ensure payments are made and taken within agreed targets. You will be responsible for the dynamics of the Consumer Collections strategy.

Your day to day:

Answer phone calls from Customers and reply to e-mails as well

Ensure recoveries are made using daily routine force charges

Ensure the collections strategy is being followed and running

Ensure a good relationship with the Debt Collections agency

Handle and provide support for disputed invoices

Suspend risk accounts and support any queries regarding suspended accounts

Who we are looking for:

Fluent in German and a B2 level o English

Excellent communication

Calm under pressure

Strong negotiation skills

Good decision making skills

Excel intermediate ski...