Opportunity Description
Responsibilities
- Lead and manage collection specialist to achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts
- Monitor the status of our countries' accounts and balances, identify & sort out inconsistencies
- Work closely with the other O2C teams to solve invoice related disputes and accelerate payment
- Collaborate with Business in negotiations with customers
- Give and keep visibility to the Business on their portfolio's Collection status
- Where needed, support your team to prepare the litigation file for Legal procedures
- Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching
- Lead the team through the implementation of new processes, tools and best practices
- Collaborate on EMEA & global projects (reporting, training, process improvement, etc)
Qualifications and Benefits
- Experience in a multinationa...
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