CCDM PLM and Customer Support Engineer

About This Opportunity

We are looking for a highly motivated and passionate engineer to join our product line maintenance and customer support engineering organization, working on the 5G Cloud Core Data Manager (CCDM) product.

You will be part of a talented, self-organized team within Ericsson Spain R&D in Madrid, working in an international environment with leading-edge technologies.

We offer an empowering and flexible work environment where you can grow technically while making a direct impact on products deployed by major telecom operators worldwide.

What You Will Do

• Sustain, evolve, and support the CCDM product throughout its entire post-release lifecycle — from deployment through upgrades, maintenance, and end-of-life
• Investigate and resolve complex issues reported from customer environments, performing root cause analysis and delivering timely corrections
• Develop, test, and release patches and fixes with minimal ...