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CCR Healthcare

HCM Nexus Consulting

Manila, Metro Manila, Philippines Full-time June 22, 2026
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Opportunity Description

Job Summary

We are hiring a Customer Service Representative for our US Healthcare Account. In this role, you will handle inbound and outbound calls related to healthcare claims, benefits, and insurance coverage. You will assist patients and healthcare providers by explaining benefits, resolving claim concerns, and ensuring accurate documentation.


Key Responsibilities


  • Handle voice calls from US-based patients and healthcare providers regarding claims and benefits
  • Clearly explain coverage details, claim status, and benefit information
  • Review and process data from CMS-1500 and UB-04 medical claim forms
  • Accurately document all interactions in the system
  • Maintain compliance with HIPAA and company guidelines
  • Deliver high-quality service while meeting performance standards

    • Qualifications


  • At least High School G...
    • Full-time Information and Record Clerks

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    Opportunity Details

    Location Manila, Metro Manila
    Country Philippines
    Type Full-time
    Category Information and Record Clerks
    Posted June 22, 2026
    Deadline August 01, 2026

    About HCM Nexus Consulting

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    HCM Nexus Consulting

    Manila, Philippines

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