Change Manager - CRM Rollout

Dynamics CRM Change Manager | Sydney | Initial 12-Month Fixed-Term Contract

We’re partnering with a well-established Australian organisation undergoing a significant customer and operational transformation, seeking an experienced Microsoft Dynamics CRM Change Manager to support a major CRM rollout program.

This role is primarily focused on leading the people side of change across a Microsoft Dynamics CRM implementation, while also contributing hands-on BA support across process mapping, requirements gathering and solution alignment.

This is a highly visible role working across business and technology teams, helping drive stakeholder engagement, user adoption and operational readiness across the full delivery lifecycle.

The Opportunity

This position will suit someone who thrives in fast-paced transformation environments and enjoys operating across both change management and business analysis disciplines.