Channel Support Program Manager IV

Job Description
Channel Support & Execution
• Support the planning and execution of channel experiences that help drive sales effectiveness and partner readiness
• Coordinate deliverables related to pricing, product lifecycle management, and sales enablement materials
• Ensure key tasks and outputs are completed on time and communicated clearly to relevant teams
Customer & Partner Escalations
• Serve as a point of contact for channel- and sales-related escalations
• Track issues, coordinate resolution across teams, and ensure timely follow-up
• Identify recurring issues and surface insights to improve processes and customer/partner experience
Project Coordination & Tracking
• Create and maintain project plans that track tasks, timelines, owners, and dependencies
• Monitor progress against milestones and flag risks or delays early
• Help keep teams aligned and accountable to commitments
Stakeholder Communication
• Coordinate cross-functional con...