Chapter Lead - Developers - Tribe Customer Servicing & Efficiency - HQ Brussels

YOUR JOB IN A NUTSHELL

Do you want to play a key role in the digital transformation of Belgium’s largest bank? Are you a driven people manager with a strong technical background, eager to lead a team of developers to the next level? If so, you could be our new Chapter Lead Developers within the Tribe Customer Servicing & Efficiency!

Within our tribe, we focus on innovative customer interactions through our Contact Center platform and advanced automation (including robotics and ServiceNow). Our goal is to deliver efficient, user-friendly solutions that simplify life for both customers and employees. Additionally, we play a crucial role in fraud prevention and detection, protecting our bank and customers from threats.

Our multidisciplinary teams (squads) combine IT and business expertise to develop technological solutions that enhance customer service and process efficiency. As part of Agile Impulse, you’ll work in a dynamic, agile environment where innovation...