Cisco Catalyst NOC Engineer

Job Description

Cisco Catalyst NOC Engineer role providing 24x7 operational support for critical Cisco Catalyst switching infrastructure.

Overview

Supporting high‑availability networks across a shift‑based, 24x7 operational environment. Responsibilities include monitoring, incident management, configuration, and fault resolution for Catalyst 3850, 9300 and 9500 platforms. The position requires a strong operational focus, communication skills, and the ability to work nights, weekends and bank holidays.

Key Responsibilities

• Configure, manage and troubleshoot Cisco Catalyst switches (3850, 9300 & 9500)
• Perform proactive network monitoring and incident response in a 24/7 environment
• Act as the primary technical escalation point during operational shift coverage
• Diagnose Layer 2 and Layer 3 networking faults across LAN/WAN infrastructure
• Support routing and switching (OSPF, BGP, VLANs, STP, QoS...