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Claim Officer

DPDHL

Thailand, Thailand, Thailand Permanent June 07, 2026
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Opportunity Description

Responsibilities

  • To review claim notification emails sent from branch offices via DC system on a daily basis.

  • To verify the claim reports submitted by branches, ensuring that all claims conform to the conditions set by the DC for product acceptance.

  • To send detailed claim information (excess quantities, shortages, damages) through the Claim Investigation program to relevant departments daily, to investigate and identify root causes.

  • To liaise with internal and external departments to gather useful information supporting organizational operations and to meet customer needs.

  • To request shipment release by email notification to Makro in cases where claimed products are received at the DC, allowing the shipment to be reopened for branch redistribution.

Requirements


  • Experienced in Warehouse Operation background is preferrable

  • Good communication in Thai

  • Able to understand ...
Permanent Business Operations Specialists

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