Opportunity Description
Client Account Manager
A well-established IT Support company based in Sandton is looking for an experienced Client Account Manager to join their dynamic team.
Duties & Responsibilities
Job purpose
The role of the Account Manager is to:
- Build and maintain client relationships
- Deliver a superior customer experience by proactively managing client needs and expectations
- Partner the technical team to deliver expert technical support & advice
- Drive customer capability building and awareness initiatives across products, services and new technology trends
- Build & grow the company client base through proactive business development in target segments
Key responsibilities
- Generate and act on client leads, calling on clients, conducting audits, generating SLA agreements and presenting proposals
- Convert leads into sales & generate appropriate SLA’...
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