Client Acquisition and Retention Coordination Specialist

Build a Career With a Brand that Owns the Relationship After the Sale:

For over two decades, Maple Air Heating & Cooling has built its reputation across the GTA through consistency, execution, and long-term customer trust.

We’re not looking for someone to “follow up.”

We’re looking for someone to take ownership of the customer relationship after the first interaction.

This role sits at the center of how we retain customers, manage ongoing service, and grow our maintenance program.

Why This Role Matters:

Most companies focus on getting the customer.

Very few focus on keeping them.

That’s where this role comes in.

You’ll be responsible for maintaining and strengthening relationships after installation — ensuring customers stay engaged, supported, and consistently serviced.

This role directly impacts:

• Recurring revenue
• Long-term brand trust

This is not a reacti...