Job responsibilities:
MISSION STATEMENT
As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients.
MAIN ROLE & RESPONSIBILITIES
Sales Performance
Engage in upselling, cross selling and multiple selling for all product categories;Monitor individual sales and achieve performance target and KPI by Department Manager / Store Manager;Provide customer feedback on products, especially newly launched products. Client Management
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools and master the usage of the Company CRM tools provided;Implement CRM Campaigns and set-up One On One appointments in line with target and guidelines set;Manage customer service quality, to meet customer expectations by offering professional and individual huma...