Client Advisor - La Roca Outlet, Barcelona

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Client Advisor – La Roca

Key Responsibilities

Brand Experience

• Master the Client Journey to create strong long term client relationships.
• Clientele and proactive engagement with existing and potential.
• Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
• Aware of CRM targets and actively engage in all actions to reach them.
• Implements p...