Client Experience Advisory at Desjardins

Enhance banking experiences as a Client Experience Advisory with Desjardins in the Lanaudière region. Your role will involve advising on transactions, promoting products, and assisting with digital tools.
This full-time, on-site position focuses on elevating member and client experiences through effective advice on banking transactions. You will be responsible for guiding clients on technological tools, supporting business development, and addressing issues like fraud. Your contributions will be vital in maintaining strong relationships with clients and improving service delivery.
Key Responsibilities:
• Advise clients on banking transactions and available resources
• Promote Desjardins' products and services effectively
• Support clients in using digital tools securely
• Assist in addressing fraud or transaction irregularities
• Contribute to business development through engagement activities
Requirements:
• Interest in financial services with a focus on cli...