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Client Experience Lead at Sephora

Sephora

calgary, ab, Canada Full-time May 23, 2026
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Opportunity Description

Drive exceptional client interactions with Sephora as a Client Experience Lead. Support on-stage cast in executing sales strategies and enhancing customer service.

Sephora is seeking a Client Experience Lead who will be pivotal in ensuring that the on-stage cast effectively implements the brand's selling model. Your role will also involve coaching, managing client feedback, and aiding in event management to align with store goals. A strong focus on performance assessment and fostering an entrepreneurial spirit is paramount to excel in this position.

Key Responsibilities:
• Ensure on-stage cast executes Sephora's selling model
• Coach performance management situations for improvement
• Support training for Client Interactive Technology
• Assist with in-store events to achieve objectives
• Identify business opportunities for sales growth

Requirements:
• 1–3 years of experience in a similar role
• Excellent c...
Full-time IT & Technology

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