Client Manager for IT Services

Note: This is not a managerial/leadership position.

Main Duties And Responsibilities

I. Planning and Design

• Assists in determining the IT requirements of the school to support and enable its academic, formation, and co‑curricular programs.
• Gathers data on IT needs of the assigned unit through meetings, interviews, and surveys.
• Provides an initial analysis based on data gathered from the unit, its stakeholders, and other relevant sources.
• Identifies priority needs and recommends next steps based on analyzed data.
• Collaborates with the assigned unit on strategies and direction of information technology resources, aligning with unit priorities and business requirements.

II. Operation and Maintenance

• Provides inputs and coordination for the budgetary requirements of the cluster.
• Coordinates with other OVP DITS units (Academic Solutions, Enterprise Productivity Solutions...