Client Onboarding Manager - Implementation Manager

Job Overview

Join a high-performing payments team where you’ll learn fast, build deep expertise, and grow your career through hands‑on client delivery.

As a Client Onboarding Manager at J.P. Morgan Global Banking, you will collaborate with our clients to implement JPMorgan Payments products, enhancing their eCommerce business capabilities and treasury operations. You will play a pivotal role in driving and coordinating all aspects of a positive client onboarding experience.

Key Responsibilities

• Serve as the single point of contact, providing overall ownership of the client experience and satisfaction during the onboarding process.
• Manage multi‑entity/jurisdiction product implementation and account opening requests, including cross‑region implementation deals.
• Collaborate with clients and coverage teams to develop and execute implementation plans, establishing clear expectations and transparency of timelines using proje...