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Client Operations Assistant

katiebard

Birmingham, England, United Kingdom Perm June 04, 2026
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Opportunity Description

An exciting opportunity has arisen for an organised and proactive Client Operations Assistant to join a progressive and forward-thinking fintech company based in the heart of Birmingham City Centre. This role will see you acting as the first point of contact for clients, delivering exceptional service while working collaboratively to support the wider operations team.

Key Responsibilities
  • Act as the first point of contact for clients, responding to queries via phone, email, and online channels while delivering a high standard of customer service.
  • Investigate and resolve day-to-day issues efficiently, ensuring clients and colleagues are kept informed throughout the process.Support a range of operational and administrative activities, helping to ensure processes run smoothly and accurately.
  • Build strong working relationships with clients and suppliers, contributing to continuous improvements and a positive customer experience.
  • Take ownership of key...
    • Perm Information and Record Clerks

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    Opportunity Details

    Location Birmingham, England
    Country United Kingdom
    Type Perm
    Category Information and Record Clerks
    Posted June 04, 2026
    Deadline July 14, 2026

    About katiebard

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    katiebard

    Birmingham, United Kingdom

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