Client Relations Specialist (Chat)

Role: Customer Support Executive – International Chat Process (Premium)

We are seeking highly motivated and articulate individuals to join our growing team in Mohali. This role is designed for professionals who excel in written communication and thrive in a fast-paced, global service environment.

Role Overview:

As a Customer Support Executive, you will serve as the primary point of contact for international clients. You will manage high-volume live chat interactions, ensuring that every customer receives professional, accurate, and timely assistance.

Key Responsibilities:

• Resolve complex customer queries via real-time chat platforms.
• Maintain high standards of accuracy and Turnaround Time (TAT).
• Troubleshoot issues and provide end-to-end solutions.
• Uphold the brand’s reputation through polished, professional correspondence...