Client Service Coordinator

Job Summary:

We are seeking a reliable and detail-oriented Client Service Coordinator to join our team. In this role, you will be the first point of contact for incoming calls, ensuring that all inquiries are handled professionally and directed to the appropriate departments. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is committed to delivering excellent customer service.

Key Responsibilities:

• Answer and manage a high volume of inbound calls in a timely and professional manner


• Accurately route calls to the appropriate departments or personnel


• Make outbound calls as needed for follow-ups or additional information


• Provide clear and helpful information to callers while maintaining a positive experience


• Perform data entry and maintain accurate records in company systems


• Handle multiple task...