Client Service Director - Creative Excellence - Geneva

Client Service Director - Creative Excellence - Geneva

Job Description

The Client Service Director will have the following main responsibilities:

• Contribute & drive turnover to meet budget set for the team
  • Retain and grow the business with accountability on structural clients
  • Contribute to the commercial roadmap and monitor commercial activations
  • Understand the client’s organization and build-up solid relationship with key contacts
• Leadership role within Creative Excellence team
  • Drive performance, managing ways of working, optimised workload, ensure team ownership and responsibility
  • Role of mentoring to grow the team expertise -> with regular feedback to team membersand organizing trainings
  • Working closely with the project management team
• Deliver a high level of consultancy to clients on the creative excellence journey, from early stage to in-market evalu...