Client Service Manager

You will manage a diverse portfolio of clients, acting as the primary relationship lead and trusted advisor across client servicing, operations, and business development activities. You will play a key role in ensuring exceptional service delivery, driving portfolio growth, and maintaining strong governance and regulatory standards within a collaborative and fast-paced environment.

What you'll do:

• You will manage and develop strong relationships with a portfolio of clients, acting as the primary point of contact and escalation lead
• You will oversee high-quality service delivery across client operations, ensuring services are delivered accurately, efficiently, and in line with agreed KPIs and regulatory requirements
• You will identify upsell and cross-sell opportunities, contribute to business development initiatives, and support revenue growth across the client portfolio
• You will collaborate closely wi...