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Client Service Product Support Specialist - PMS

Clearwater Analytics

Edinburgh, Scotland, United Kingdom Full time June 06, 2026
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Opportunity Description

Job Summary: 

The CS PMS Specialist provides expert support for Portfolio Management Systems (PMS). This role involves addressing complex client inquiries in EMEA timezone, collaborating with internal teams, and enhancing service delivery to ensure optimal solutions for clients and efficient workflow processes. This role sits as a specialist layer within the CWAN Client Service support structure, complementing the deep technical expertise of our sophisticated client base.

Responsibilities: 

  • Serve as a technical escalation from CSR inquiries across multiple asset classes and system functionality in the legacy Enfusion architecture, providing in-depth analysis and solutions to complex trading-related issues. 
  • Collaborate with Level 1 personnel in the EMEA Asset Manager pod to identify and resolve discrepancies in trading data, P&L reports, and positions by performing advanced reconciliations and validations
  • Investigate recurring issues...
    • Full time Business Operations Specialists

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    Opportunity Details

    Location Edinburgh, Scotland
    Country United Kingdom
    Type Full time
    Category Business Operations Specialists
    Posted June 06, 2026
    Deadline July 16, 2026

    About Clearwater Analytics

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    Clearwater Analytics

    Edinburgh, United Kingdom

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