Client Services Executive

About the role: Reporting to the Senior Client & Hospitality Services Manager, you will be the first point of contact for visitors and clients — both in person and over the phone. As the face of CMS, you will create a lasting first impression by providing outstanding customer care and professionalism. You will coordinate client requests, manage meeting room bookings, and provide AV support to ensure seamless operations on the Client Floor. This role also involves supporting room setups, moves, and changes to maintain a world‑class environment.

Responsibilities

• Meet and greet visitors and clients in a professional manner, offering and providing refreshments if required.
• Demonstrate excellent customer service when answering telephone queries and welcoming clients and visitors.
• Maintain a clean and professional environment across reception and client meeting areas.
• Manage room bookings using the Manhattan booking system and liaise with...