Client Services Manager | Private Banking

Responsibilities

• To assist senior Relationship Managers in providing private banking service to clients
• To answer client enquiries on financial markets and account information in a polite and professional manner
• To provide first-class customer service which meet the standards/requirements/guidelines prescribed by all concerned regulators as well as the Bank
• To recommend products and services to meet the needs, risk profiles and affordability of customers whom will be provided with clear and accurate information and kept informed throughout and after the sales process
• To provide professional and appropriate advice in the best interests of customers and with regard to their unique circumstances
• To disclose claim, redress and compliant procedures throughout and after the sales process, and upon request
• To prepare documentation for opening of new client accounts
• To assist senior Relationship Managers to...