Opportunity Description
Responsibilities
:
Handling client inquiries about IBKR's security system via phone, tickets and chatProblem management with a focus on security protocols and practicesAssisting clients in the configuration and use of IBKR's two-factor authentication smartphone appIdentification and escalation of issues about the secure login of clients using IBKR's smartphone app Qualification:
Previous experience in a client service role (fresh graduates able to demonstrate related skills will be considered)Experience with Windows and/or macOS and basic office applicationsExperience and knowledge of Android/iOS smartphone operating systemsFluency in Cantonese and English (knowing Mandarin is a plus) Company Benefits & Perks
Competitive Salary, annual performance-based bonus and stock grantExcellent health and welfare benefits, including medical, dental, specialist and in-pati...
Full-time
Information and Record Clerks