Client Success Manager | Helsinki

About the role

Begin your career as a Customer Success Manager at Meltwater, where each day is focused on helping customers get real value from the tools they have invested in. We are looking for driven individuals who want to own outcomes, not just support them, people who learn fast, take initiative, and build better ways of working as they go.

As a Customer Success Manager, your focus will be on driving product adoption, identifying and mitigating risk across your account portfolio, and running training and onboarding that actually sticks. You will use the tools available to you, including AI-assisted research and workflow tools, to stay ahead of your book and respond to customer signals before they become problems.

At Meltwater, we offer more than just a job. It is a pathway to real ownership and professional growth. You will work alongside experienced account managers and supportive leaders who are invested in your development, and you will have a c...