Client Success Supervisor

Job Description

Esta vaga também é inclusiva para PCDs. This role ensures our customers are satisfied with our DFN (Fulfillment) product. Responsible for advising and supporting our customers, customer service and our warehouses in their day-to-day operations. Manage new requirements and conduct review meetings with customers together with the commercial owner/site manager.

Requirements

• Degree level education
• English (Full professional proficiency)
• Excellent communication skills
• Experience in Operations, Customer Service, or Account Management
• Good analytical skills and planning competencies as well as a systematic problem solving approach
• Previous experience or affinity in IT, process management, project management, organizational skills
• Affinity & insights into the eCom market/eCom needs

Responsibilities

• Providing knowledge around carriers, product and c...