Client Support Administrator (Information Technologist II)

A3T, a fast-growing firm, specializes in Defensive Cyber Security Services, Enterprise Information Technology (IT) Solutions, and Professional Services driven by our customer requirements.  Join A3T and watch your career soar!

A3T is looking to bring on an Information Technologist II with “Next-Level Thinking” who is ready to take their career to a new level with A3T and support our customer.

Job Duties :

• Perform Helpdesk Service Desk Operations; Triage Incident tickets issued according to their assigned area(s) of responsibility utilizing the Remedy Work Ordering system.


• Respond/acknowledge and resolve service ticket within established timeframes from receipt of the incident/call for touch labor support.
• Provide network registration of client equipment into the current installation software/asset management application.
• Establish new, maintain, delete, and troubleshoot Active Directory client...