Client Technologies Technician

Description
The Client Technologies Technician will serve as the principal line of communication for the project
team. The duties and responsibilities of this position are as follows:
• Configure and install software for IT user desktops and laptops;
• Install and provide support for mobile devices;
• Install and provide support for Department and vendor network equipment, including switches,
Wireless Access Points (WAP), etc.;
• Install or terminate network cabling;
• Perform Personal Computer (PC) imaging, configuration, and installations for both Department
staff and inmate PCs;
• Participate in the installation and rollout of new software packages, upgrades, and new desktops
• hardware;
• Maintain desktop software and hardware;
• Troubleshoot hardware and software for both Department staff and inmate PCs;
• Support mobile workforce;
• Provide Tier 2 support to IT users for basic software and hardware of end-user computing and
desktop-...