Client Training Coordinator (Fresh Graduates)

Key Responsibilities

• Collaborator Engagement: act as point of contact for training‑related enquiries and provide clear and timely coordination to clients via email and internal channels.
• Mailbox Management: proactively handle and supervise dedicated mailboxes; ensure all queries and training requests from internal stakeholders and global clients are addressed accurately and within agreed timelines.
• Prioritisation: effectively assign Client Specialists and trainers to fulfil training requests received through the Helpdesk and Account Management teams.
• Schedule Optimisation: plan and promote monthly and ad‑hoc classroom sessions, webinars, and seminars to drive client engagement and participation.
• Administrative Excellence: coordinate the issuance of Certificates of Class Attendance and maintain accurate and up‑to‑date records of all training activities.

Qualifications and Skills

• Bachelor’s degree or equi...