Clinic Receptionist and Patient Experience Coordinator

Responsibilities

1. To cordially receive all patients with or without an appointment, directly from the lobby and A&E.
2. Strictly maintain the confidentiality and safety of the patient at all times in the hospital.
3. Ensure smooth flow of the clinic and apply the best clinic management at all times.
4. To ensure all appointments are recorded in ENCORMED.
5. Handle rescheduling, cancellations, and follow-ups while minimizing wait times and scheduling.
6. Mobility of the workstation.
7. Assist (Chaperon) in any procedure carried out in their clinic.
8. To ensure charges are correct and to justify the treatment plan for the patient.
9. Monthly Clinic Census.
10. May perform work under pressure and other related work, including teamwork, working in harmony with all.

About the Company

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are fo...