Cloud Billing & Accounts Operations Specialist

Key Responsibilities

1. Billing and Account Management
   • Manage the full customer account lifecycle, including activation, suspension, and closure, ensuring billing accuracy.
   • Coordinate with internal teams to ensure timely and accurate invoice issuance to customers and partners.
   • Handle billing-related inquiries, including discrepancies, credit notes, and payment follow-ups.
   • Assist in resolving billing disputes efficiently and professionally.