Cloud Contact Center Architect | Omnichannel & WFM

Cognizant is looking for a Technical Architect in Taguig, Philippines to join our Contact Center Solutions Department. The role involves developing a cutting-edge Cloud-Based Platform aimed at enhancing customer call center experiences. The candidate should have experience with contact center systems, and manage interactions across various channels. Key qualifications include strong problem-solving, analytical skills, and experience in working with global teams. The position offers a dynamic work environment with a focus on innovation.
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