Opportunity Description
Cloud Service Operations Engineer (80 - 100%)
As a Cloud Service Operations Engineer with a focus on Endpoint and Identity, you are responsible for the stable and secure operation of modern endpoint environments within our managed services portfolio.
What awaits you
Endpoint and Identity Operations
- Operation and 3rd-level support of modern endpoint environments based on Microsoft Intune, Azure Virtual Desktop, and Microsoft Entra
- Handling operational incidents and service requests for Windows, macOS, and mobile devices
- Support of device configurations, compliance policies, updates, and identity‑based access scenarios
Incident Handling and Troubleshooting
- Analysis and resolution of complex issues in the areas of endpoint management, device security, and identity services
- Troubleshooting across Windows, macOS, iOS, Android, and hybrid identity environments
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