Opportunity Description
Cluster Director of Rooms - starting Q4 2026
- Full-time
- Job-Category: Rooms
- Job Type: Permanent
- Job Schedule: Full-Time
This is a cluster leadership role overseeing rooms operations across two 5-star properties ensuring consistency and excellence across both hotels.
Responsibilities
- Provide strategic leadership and direction for the Rooms Division, ensuring the highest standards of service and operational excellence
- Oversee and optimize housekeeping and front office operations, including reception, concierge, and bell/valet services
- Manage functions to maintain presentation throughout the property
- Develop and implement innovative strategies to enhance guest satisfaction and drive positive reviews
- Analyze key performance metrics and financial data to make informed decisions and improve departmental efficiency
- Collaborate with other department heads...
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