Opportunity Description
Work Setup: Hybrid at The Sanctum, SM - North EDSA, QC (Once-a-month onsite only)
Contract Type: Full Time
Equipment Provision: Company provided
Start Date: TBD
What does a day in the life as a Collection Specialist look like?
- Manage assigned AR portfolio
- Perform collection tasks based on Collection tactics defined in current organizational processes - Outbound call and email
- Respond to inquiries from internal and external customers
- Do a reconciliation of accounts or research on disputed AR
- Coordinate resolution of customer disputes
- Prepare or update tracking reports/notes in NetSuite
What are the required qualifications for a Collection Specialist?
- Must have at least 2 year of experience in collecting from corporate customers (B2B)
- Collection experience in a SaaS industry
- Experience with various coll...
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