Collection Specialist

Duties and Responsibilities

• Collection Targets Achievement

Collection Targets Achievement

• Timely collection of past-due accounts through field activities and coordination with branch management.
• Collaborate with team members to meet and exceed collection targets.

Credit Applicant Investigation

• Conduct thorough credit investigations and verifications.
• Ensure accurate and complete information for credit decisions.

Account Monitoring

• Monitor unpaid accounts daily and develop action plans for collection.
• Regularly update account information for accurate records and proactive debt recovery.

Customer Service

• Issue collection notices with clear obligations and responsibilities.
• Address inquiries, explain contract terms, and provide after-sales support.

Compliance and Safety

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