Collection Specialist

Hybrid - Taguig 1-3 Yrs Exp Bachelor Contract

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Work-Life Balance

Work from Home

About the job

We are seeking a motivated Collections Specialist to join our finance team. In this role, you will manage your own ledger of accounts, ensuring invoices are paid in accordance with agreed terms. You will interact directly with clients, safeguard relationships, and continuously improve our collections processes.

Key Responsibilities

Client Management

• Contact clients via telephone and email to resolve outstanding debt issues.
• Apply defined processes, case history, and judgment to determine next steps for each client.
• Maintain accurate records of client communications within Oracle Advanced Collections.
• Investigate and resolve unallocated cash occurrences. ...