Collections Projects & Process Improvement Head

About the job:

• Manage multiple Collections Projects running across collections businesses, Indo & international.
• Identify areas for Collections Automations.
• Responsible for Executing Automation of collections processes.
• Identify Current Process Gaps, across Collections Functions & fixing.
• Closely working with Product & Operations team, to act as a bridge, for understanding user requirements creating BRD's to coordinating with product to deliver the right products, and doing QC checks/testing, if needed.
• Hire, manage & scale-up the team, as per requirement.
• Spearheading new Collections initiatives & Projects.

About you:

• Minimum 8 years of experience in Process Improvement, Operations, Project Management, or Business Transformation, preferably within Collections, Sales, or Business Development (target-driven environments).
• Proven track...