Collections Specialist at CUA

Support members in their financial journey with CUA as a Collections Specialist. Manage delinquent accounts for personal and commercial loans, ensuring compliance and member satisfaction.

CUA is looking for a Collections Specialist to enhance its delinquency management process. Your role includes implementing collection strategies that not only reduce defaults but also guide members through tough financial situations. This position is central to promoting CUA's commitment to providing tailored service and financial well-being.

Key Responsibilities:
• Administer collection activities for loan portfolios
• Track and analyze member repayment status regularly
• Follow compliance regulations in all collection efforts
• Foster positive communication with members facing challenges
• Work with cross-functional teams on effective solutions

Requirements:
• Relevant degree or diploma with 3–5 years experience
• Stron...