Collections Specialist

Description We are looking for a Collections Specialist to support accounts receivable activities for a long-term contract position based in California. This role focuses on managing customer account balances, researching payment issues, and working closely with internal teams to improve billing accuracy and accelerate collections. The ideal candidate brings strong business-to-business collections experience, sound judgment, and a detail-focused approach to resolving discrepancies and maintaining positive customer relationships.

Responsibilities:
• Review customer accounts to identify overdue balances, investigate discrepancies, and take timely action to support payment resolution.
• Partner with customer service and sales teams to correct billing issues, clarify account details, and help ensure invoices are accurate.
• Communicate with customers with careful attention to detail to collect outstanding receivables and address questions related to past-due accounts.
...