Opportunity Description
Description We are looking for a Collections Specialist to support receivables recovery efforts for both commercial and consumer accounts. This long-term contract position focuses on maintaining healthy account status through consistent follow-up, clear communication, and accurate documentation. The ideal candidate brings experience in credit and collections, strong judgment when resolving payment issues, and a customer-focused approach to billing recovery.
Responsibilities:
• Manage collection activities across commercial and consumer accounts to improve payment performance and reduce outstanding balances.
• Contact customers by phone, email, and written correspondence to secure payment commitments and address past-due invoices.
• Review account history, billing records, and payment trends to determine appropriate follow-up actions and escalation needs.
• Negotiate practical repayment arrangements while maintaining positive customer relationships and supporting co...
Responsibilities:
• Manage collection activities across commercial and consumer accounts to improve payment performance and reduce outstanding balances.
• Contact customers by phone, email, and written correspondence to secure payment commitments and address past-due invoices.
• Review account history, billing records, and payment trends to determine appropriate follow-up actions and escalation needs.
• Negotiate practical repayment arrangements while maintaining positive customer relationships and supporting co...
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