Collections Specialist

Responsibilities Maintain accurate records of client credits, debits, outstanding balances, and payment history. Follow up with clients for payment collections via calls, messages, and emails. Ensure timely recovery of outstanding dues from clients. Prepare and maintain daily / weekly collection and outstanding reports. Reconcile client accounts and resolve payment or billing discrepancies. Maintain proper documentation of collections, receipts, and adjustments. Escalate long-pending or critical overdue accounts to management. Coordinate with internal accounts and finance teams for closure and reconciliation. Required Skills & Experience Experience in collections / credit control / accounts receivable. NBFC or Banking sector experience preferred. Strong hands-on knowledge of Tally ERP (mandatory). Good communication, follow-up, and negotiation skills. Sound understanding of debit-credit accounting concepts. Ability to work under pressure and meet collection targets.